Return and Refund Policy
Effective Date: 15 June, 2023
We welcome our customers to the Seamire family with a 20% off coupon code for their next purchase.
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At Seamire, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we offer a hassle-free return and exchange policy within 10 days of the delivery date. Please review the following return policy guidelines:
Eligibility for Returns and Exchanges:
a. Products must be unused, unwashed, and in their original condition with all tags and packaging intact.
Initiating a Return or Exchange:
a. To initiate a return or exchange, please contact our customer support team within 10 days of receiving your order. You can reach us at support@seamire.com
b. Provide your order number, the item(s) you wish to return or exchange, and the reason for the return or exchange.
Exchange Process:
a. If you want to exchange a product for a different size, colour, or style, please specify your preference when contacting our customer support team.
b. Exchanges are subject to product availability. If the requested item is unavailable, we will provide alternative options or process a refund.
Exceptions
a. We cannot accept returns or exchanges for items purchased during a promotional sale or clearance sale.
Damaged or Defective Items:
a. If you receive a damaged or defective item, please contact our customer support team immediately.
b. Provide details and supporting evidence (such as photographs) of the damage or defect. c. We will arrange for a replacement depending on your preference and product availability.
Contact Us:
a. If you have any questions, concerns, or requests regarding our return and exchange policy, please contact our customer support team at support@seamire.com
By making a purchase on our website, you acknowledge and agree to comply with the terms and conditions of this return policy.